Service & Parts
UK Wide Support



We have our own service engineers based in Christchurch, other service centres around the country and appointed agents in Belfast and Dublin. Please contact our service department for current rates on 01202 499400 or service@ellesco.co.uk. We also have a selection of used machines available.


Service Rates



Standard

Travel time and mileage time*
Plus - On-site time for the mechanical or electronics engineer
Plus - Overnight subsistence if the job is for more than one day.
* A special local call-out rate applies to customers within 30 miles of a service centre.

Contract

This applies if you contract to have your machine serviced by us at least twice per annum.

For this agreement we:
  • Charge on-site hours to a maximum of 5 hours per machine.
  • Undertake to charge contract rates for any additional visits.
  • Charge actual hours on-site plus overnight subsistence (if required) if major repair work requested at time of service.
Note:

Customers with more than one machine will be charged actual on-site hours. Alternatively, seperate contracts can be arranged per machine.

Alternatively, machines, or parts of machines, can be returned to us by arrangement. At Ellesco we have in-house facilities to completely refurbish, repair or rebuild the marques covered by us.

We also service and supply parts for obsolete marques such as: AEM, Cutmaster wide belt, Lapmaster "narro-belt", P & S "Finishing Centres" and Thomas White "Speedsanders".

Special rates (both Standard and Contract) apply for Scottish and Irish (North and South) customers. Details from the service department are available.